Frequently Asked Questions

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  • As soon as you know the date, it is a good idea to book us.  We get booked quickly with weddings and other large events.  We ask for a deposit to hold your date.

  • We book far in advance, however, you can Get In Touch to check availability for your chosen date.

  • We like to be with you for the duration of your event. We feel this looks the most professional and seamless for you, your venue, and especially for your guests.

    We recommend:

    3 hours for up to 150 guests

    4 hours for up to 200 guests

    5 hours for over 250 guests.

    If you are expecting more than 250 guests, you may be interested in having 2 photo booths. This will ensure lines move quickly and guests allow all your guests to use the photo booth.

  • We offer open-style booths that can fit more guests, come with your choice of a classic sequin backdrop, and has an upscale look.

  • Our full "open-air" photo booth setup requires about 10'x10' of space. The smaller the space, the fewer people can fit into the photos. Keep in mind, the camera usually stands about 6 feet out from the backdrop as well.

  • We provide digital copies for all events as a standard. We provide images 24-48 hours after events via our Online Gallery where you can view and download all images taken.

  • If your location is not equipped with wifi, we can provide a portable Hot-Spot. If the location is outside of an internet service area, guests can still print photos with the Silver and Platinum Packages. Photos will be uploaded once the photo booth is connected to the internet.

  • Our booths take one to three photos per session depending on the client’s choice of print size and layout. For 2×6 strips, we take three photos.

    For our 4x6 printed, one to three photos are taken.

  • We have a large selection of props for all ages. Props are always included in our pricing. Deluxe event-specific props are available as an add-on.

  • Travel and set up are FREE within 50 miles of our base. This covers all of Richmond and Central Virginia. We cover all of Virginia for a small delivery and setup fee. This will be calculated by our system before you finalize your booking.

  • Setup takes about 1 hour. We set our arrival time 1 hour prior to the event start time. We set up prior to any guest's arrival. Break down usually takes about 30-45 minutes. Should you need to make earlier setup arrangements, please let us know! We're happy to work with your schedule.

  • Our "Platinum" Packages include early setup time and up to 2 hours of standby time. We charge $75/hr for stand-by time otherwise.

    The idle time charge would also apply if we are required to set up more than 1.5 hours before operation time begins.

  • We do not service outdoor events at this time.